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Venue Types
Alcohol Service in a High-Volume Travel Environment
Overview
Airport bars and terminal restaurants serve a travelling public on compressed schedules, often at unusual hours and at high volume. Service is frequently rushed, patrons may move between several concessions in a single terminal, and staff have limited opportunity to observe any one customer over time. Concession operators are licensed under state law and are held to the same responsible-service standards as any other licensed premises.
Case Types
Claims arising from alcohol service at airport bars and terminal restaurants where the patron subsequently caused injury. Ryan opines on whether the airport establishment's service policies met the applicable standard of care.
Claims arising from falls and injuries in airport terminals, jetways, and other common areas. Ryan evaluates whether the airport's maintenance and inspection protocols were adequate and whether the physical conditions created foreseeable hazards.
Operational Experience
Ryan evaluates the operational side of airport concession service: staffing and supervision at peak, service pace, identification and age-verification practice, house policy on refusal of service, and how service is tracked when a traveller moves between concessions. His opinions address hospitality operations measured against industry standards.
Services
Case review, written expert reports suitable for Rule 26 disclosure, deposition and trial testimony — plaintiff and defense, in all 50 states.
Other Venues
Submit a case inquiry for a confidential evaluation. Ryan responds to case inquiries within one business day.